VCON - Support Note

CSN Number: 02043006 Date: 04.30.2002
Submitted by: Laura Shay    
 
Accord MCU sessions - no video for some participants
 
VCON Product: Escort, Cruiser 75/150, Cruiser 384, MC6000, MC8000, MC9000, ViGO, Falcon
Non-VCON Product: none
 
Problem Description:
In a 128Kbps Accord MCU videoconferencing session, when the session frame rate is set to Auto, only part of the participants are connected with Video.
 
Resolution:
Forcing H.261 or H.263 should solve this problem.
 
Related Notes or Documents:
none
 
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