VCON - Support Note

CSN Number: 02050602 Date: 05.06.2002
Submitted by: Laura Shay    
 
Data Rate when calling non-registered endpoints.
 
VCON Product: MXM ver:2.01, 3.0
Non-VCON Product: none
 
Problem Description:
I cannot call higher than 384K over IP when I am calling an endpoint that is not registered to the MXM.
 
Resolution:
When making a call to a non-registered device, the data rate of the call is limited to 384K, even if the endpoint is capable of higher bandwidth.

Additionally, MXM has specific bandwidth control settings for calls to non-registered devices. Check to make sure the bandwidth limit for such calls is set as desired.

 
Related Notes or Documents:
none
 
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