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| CSN Number: |
02050605 |
Date: |
05.06.2002 |
| Submitted by: |
Laura Shay |
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| VoiceFinder
is not working with MC9000 |
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| Emblaze-VCON Product: |
MC9000 ver:1.0 |
| Non-Emblaze-VCON Product: |
NetMeeting ver:3.01 |
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Problem Description:
On my MediaConnect 9000 system with Windows 2000, the VoiceFinder is not
working or the mouse cursor is moving endlessly across the screen. |
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Resolution:
1. Go to MediaConnect 9000 Disc number 1 (MeetingPoint 4.6 CD) AddFiles\Target\VFA
Patch folder.
2. Run SETUP.EXE file.
3. Accept installation.
This patch installs a Microsoft utility that solves a
Windows 2000 bug by disabling the serial ports PnP
functionality.
In order to remove this patch utility, go to Control Panel>
Add/Remove Program and select "Windows 2000 Hotfix (Pre-SP3)".
This will re-enable the serial ports PnP functionality.
Please note:
All new MediaConnect systems that are supplied with MediaConnect
9000 are already configured with this solution.
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Related Notes or Documents:
none |
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