VCON - Support Note

CSN Number: 02050810 Date: 05.08.2002
Submitted by: Laura Shay    
 
Using TUI Commands to perform Video Telephony Functions
 
VCON Product: MXM ver:2.01
Non-VCON Product: Polycom endpoints, Microsoft NetMeeting
 
Problem Description:
MXM allows non-VCON endpoints to perform select video telephony functions using TUI (dial string) commands. Polycom endpoints and Microsoft Netmeeting do not send DTMF messages during a call, thus not allowing the activation of the Ad Hoc Conferencing Feature and Call Transfer feature from these endpoints.
 
Resolution:
To perform Ad Hoc Conferencing and Call Transfer, non-VCON endpoints must be able to send DTMF messages during a call. Most VCON endpoints have GUI controls and buttons for each of these telephony functions. Most older versions of VCON's endpoint software are capable of sending DTMF messages.
 
Related Notes or Documents:
none
 
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