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| CSN Number: |
04022201 |
Date: |
Feb 22, 2004 |
| Submitted by: |
Gordon Daugherty
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Updated: |
Dec 31, 2004 |
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Streaming Video in Quicktime Viewer is Jumping
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| Emblaze-VCON Product: |
HD3000 |
| Non-Emblaze-VCON Product: |
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Problem Description:
While viewing the HD3000 unicast or multicast streams using the web-browser access (Quicktime format), the video window jumps up and down every couple of seconds. |
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Resolution:
This happens when the wrong version of the Quicktime viewer is installed on the viewing PC. Upgrading the version should solve the jumpy video problem. The version should be at least version 6.5.
For information regarding installing or upgrading Quicktime, see Emblaze-VCON support note #04020206, titled "Installing the Quicktime Viewer for Accessing the HD3000 Streaming Functions".
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Related Notes or Documents:
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