Desktop Systems

All

#04012901	CERT and NISCC H.323 Security Advisory - VCON Response
#03102901	Videoconferencing Tips - How to Prepare for a Videoconference
#03062201	Activating Annex Q Support for Far End Camera Control
#03022501	Interactive Multicast Not Being Detected by Passive Multicast Viewers
#03011701	Connecting with off-net endpoints from MXM registered endpoints
#02093002	No Serial Connection on PC for PTZ Camera Controls
#02070902	How to completely remove the VCON Meeting Point software from your PC
#02070501	Multicast Traffic
#02050815	Changing E.164 of User
#02050813	Dialing an MCU service from an on-line directory
#02043006	Accord MCU sessions - no video for some participants
#02042401	Firewall ports to open for video conferencing

Broadcast Viewer

#04092701	Broadcast Viewer and Windows XP Service Pack 2 (SP2)
#03022701	Broadcast Viewer won't run - DirectX error message

Escort

#04020801	Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03122901	MeetingPoint Support for Windows XP
#03111601	Escort and Cruiser systems working with Hyperthreaded PCs
#03071401	VCON PCI codec not identified by Windows XP
#02100801	MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02100601	DCOM error message during MeetingPoint installation
#02050611	MeetingPoint 4.6 application will not open
#02050601	Files transferred during T.120 session cannot be found
#02043007	Interperability problem between Accord MCU and MeetingPoint 4.51
#02043005	MeetingPoint 4.51 video display problem in fast machines
#02043001	Data connection when a 3rd participants is joined to an existing call
#02042902	Minimum PC requirements for Escort and Cruiser

Cruiser 150

#04020801	Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03122901	MeetingPoint Support for Windows XP
#03111601	Escort and Cruiser systems working with Hyperthreaded PCs
#03071401	VCON PCI codec not identified by Windows XP
#02100801	MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02100601	DCOM error message during MeetingPoint installation
#02050611	MeetingPoint 4.6 application will not open
#02050601	Files transferred during T.120 session cannot be found
#02043007	Interperability problem between Accord MCU and MeetingPoint 4.51
#02043005	MeetingPoint 4.51 video display problem in fast machines
#02043001	Data connection when a 3rd participants is joined to an existing call
#02042902	Minimum PC requirements for Escort and Cruiser

Cruiser 384

#04020801	Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03122901	MeetingPoint Support for Windows XP
#03111601	Escort and Cruiser systems working with Hyperthreaded PCs
#03071401	VCON PCI codec not identified by Windows XP
#02100801	MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02100601	DCOM error message during MeetingPoint installation
#02050611	MeetingPoint 4.6 application will not open
#02050601	Files transferred during T.120 session cannot be found
#02043007	Interperability problem between Accord MCU and MeetingPoint 4.51
#02043005	MeetingPoint 4.51 video display problem in fast machines
#02043001	Data connection when a 3rd participants is joined to an existing call
#02042902	Minimum PC requirements for Escort and Cruiser

vPoint HD

The vPoint HD Free 30-Day Trial software does not include phone or email technical support. Please refer to the support notes below for commonly asked questions. Additionally, trial users are encouraged to read the vPoint HD User Guide and vPoint HD Trial Guidelines, located on the vPoint HD 30-Day Trial Download page.

#05091201	Aladdin® Device Driver Fails at vPoint HD Startup
#05071701	vPoint HD Does Not Complete Calls Through ALG Server v1.0
#04122101	Resolution Limitations with vPoint HD Executive
#04113001	Pinnacle DVC-80 Capture Device Not Working Properly with vPoint HD
#04111901	vMail Application Not Playing Back Video
#04101801	How to Fully Un-Install and Clear vPoint HD from a Computer
#04092405	30-Day vPoint HD Trial Expired - How to Continue Use
#04092404	vPoint HD Calls Over the Internet Not Working Properly
#04092403	Adding Speed Dial Entries into vPoint HD
#04092402	How To Determine the IP Address Used by vPoint HD
#04092401	Upgrading Standalone vPoint License - New USB Key Needed?
#04081001	Audio Echo Sometimes with vPoint HD
#04072002	Video input device for vPoint HD
#04070502	SecureConnect Configuration and Login Steps for vPoint HD Client
#04062601	Low Frame Rate With vPoint HD
#04062301	Audio Cuts When Using USB Mics
#03043001	Interoperability Problems with Far End Camera Control (FECC) over IP
#02093003	How to customize the vPoint ring tone
#02091701	Running vPoint HD or VCON Development Applications on a Laptop
#02082607	Poor video quality from USB camera used with vPoint software client
#02082606	vPoint HD will not work with VCON PCI codecs or with ViGO
#02082604	vPoint HD software client will not register with a 3rd party gatekeeper
#02082603	Operating system support for vPoint HD software client
#02082602	Initializing the vPoint HD software client
#02081401	Licensing vPoint Seats to MXM