VCON - Support Center - Support Notes - Room Systems Support Notes

Room Systems

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#04012901 CERT and NISCC H.323 Security Advisory - VCON Response
#03102901 Videoconferencing Tips - How to Prepare for a Videoconference
#03011701 Connecting with off-net endpoints from MXM registered endpoints
#02070501 Multicast Traffic
#02043006 Accord MCU sessions - no video for some participants
#02042401 Firewall ports to open for video conferencing
   
HD3000
#04111701 API for Customizing the HD2000 (or HD3000)
#04052702 Video Standards and Resolutions Supported by VCON HD Group Systems
#04031001 HD2000 and HD3000 Video Resolutions
#04022501 Ports (TCP and UDP) Used by the HD2000 and HD3000
#04022201 Streaming Video in Quicktime Viewer is Jumping
#04020206 Installing the QuickTime Viewer for Accessing the HD2000 or HD3000 Streaming Functions
#04020205 Not Able to View HD2000 or HD30000 Unicast Streaming
#04020204 Unable to View the Multicast Streaming from the HD2000 or HD3000
#04020203 Accessing the HD2000 and HD3000 Web Management
#04020202 Setting the Default HD3000 Camera Position Upon Startup
#04020201 Setting up a Local Software Upgrade Server for the HD2000 or HD3000
   
HD5000
#05071902 Adding Web Server Access To HD5000
#05071901 HD5000 Multimedia Controller Driver Missing
#04090901 HD5000 Won't Boot Up
#04072001 Connecting an external capture card to the HD5000
#04062302 HD5000 Display Setup and Recommendations
#04060703 Controlling Daisy Chained Sony PTZ Cameras With The HD5000
#04060702 HD5000 Camera Not Moving (PTZ Controls)
#04060701 HD5000 Displaying Incorrect Local Video Image
#04052702 Video Standards and Resolutions Supported by VCON HD Group Systems
#04032201 HD5000 Display Limitations in Single Monitor TV Mode
#04020501 Bandwidth Allocation for HD5000's HD DualStream
   
MC9000
#04020801 Lip Sync Problems with MeetingPoint 4.6 and MediaConnect 9000
#03062201 Activating Annex Q Support for Far End Camera Control
#03022501 Interactive Multicast Not Being Detected by Passive Multicast Viewers
#03013001 MC9000 Remote Control Tips
#02100801 MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02091901 Sony D100 PTZ controls not working properly
#02070902 How to completely remove the VCON Meeting Point software from your PC
#02052002 Forgot MediaConnect 9000 Password - Advanced Settings
#02052001 Want to Change the Main Screen Graphic on the MediaConnect 9000
#02050605 VoiceFinder is not working with MC9000
#02050604 MC9000 and MeetingPoint 4.6 Data Sharing and Collaboration issues
#02050601 Files transferred during T.120 session cannot be found
#02043001 Data connection when a 3rd participants is joined to an existing call
#02042001 MediaConnect 9000 Model 1 vs. Model 3 feature differences
   
Falcon
#03062201 Activating Annex Q Support for Far End Camera Control
#03042201 Falcon Network Interface Specifications
#03040903 Upgrading Falcon Software - Windows PC Requirements
#03040902 Falcon Security Settings
#03040901 Falcon upgrade over WAN links
#02092603 Falcon setting for Instant All
#02081802 Software Upgrade - Upgrade process from Installer Mode fails
#02081801 Multicast - No video during a multicast session
#02070801 Poor video quality on Falcon when in VCB conference
#02050610 Calling-forwarding on Falcon
#02050603 Audio noise when initiating Falcon call from MXM console
   
MC8000
#03022501 Interactive Multicast Not Being Detected by Passive Multicast Viewers
#02100801 MeetingPoint 4.6 Endpoints Not Fully Logging Back into MXM
#02070902 How to completely remove the VCON Meeting Point software from your PC
#02050815 Changing E.164 of User
#02050604 MC9000 and MeetingPoint 4.6 Data Sharing and Collaboration issues
#02050601 Files transferred during T.120 session cannot be found
#02043001 Data connection when a 3rd participants is joined to an existing call
   
MC6000
#03092406 HD100 Interoperability with VCON MediaConnect 6000
#02050604 MC9000 and MeetingPoint 4.6 Data Sharing and Collaboration issues
#02050601 Files transferred during T.120 session cannot be found